FAQ

If you’ve already made a purchase find design tips, tricks and troubleshooting help here in our Knowledge Base.

Microsoft Office 2010 or later.  View the template's Product Description field in the store to determine if Word, Powerpoint or Excel is required.

No, we currently do not provide printing services nor are they included in the purchase price of the template.  However, you can send your print-ready file to one of our trusted Print Partners.  Check out our Print Partners page to get special offers and coupons.

European size templates will be launched in mid-2016.   However, you can easily adjust the PAGE LAYOUT SIZE of your template from a North American paper size to an International paper sizes in just a few clicks.  Follow this tutorial in the Knowledge Base.

Yes, we create custom designs.  For details and pricing, check out our Custom Design page.

Secure payments can be made via credit card or your PayPal account.  Please note that PayPal is our credit card payment processor so you will be taken to PayPal to complete your transaction. However, you do not need a PayPal account to pay via credit card.

Once PayPal has verified and approved your payment, you will return to our web site where you can download the templates immediately. You will also receive an email with links to download the files. You have 90 days to download your templates.

We do provide a Knowledge Base where you can find design tips, tricks and troubleshooting help. We do not, however, provide support for personalizing your templates.  You may visit Microsoft's Support Center for detailed documentation for your specific operating system and software version. https://support.microsoft.com/

 

If you have pre-purchase questions, use the CONTACT US page to send us an email.

If you have questions regarding a template you've already purchased, contact us using the SUPPORT TICKET SYSTEM found in MY ACCOUNT.